Customer-focused website Mavoko

The Municipal Council of Mavoko has launched a re-make of its website. This time, the Council has rigorously designed the site with a view to support all customer services. The key stakeholders of the Council residents, visitors and investors will easily find their way. By-laws, know your area Councillor, building regulations, fees and charges. The new website www.mavokomunicipal.or.ke will spur development in one of the fastest growing towns in Kenya.

e-Council Web Clinic successful

The much anticipated  e-Council Web Clinic was successfully held on 15th February 2010. The ICT officers and web masters from five Kenyan Councils were treated to a rigorous, interactive and fulfilling one day event on the necessary editorial guidelines and skills required to maintain the vitality of their Council websites, by regurlarly updating these with relevant content. Partipating Councils were the County Councils of Makueni and Nakuru, Town Council of Taveta, Municipal Councils of Nakuru and Machakos.

Customer service at village location

Provincial Local Government Officer prints payment statement - looking onis Luka Wanjohi of Flametree
Provincial Local Government Officer Rose Mburu prints payment statement - looking on is Luka Wanjohi of Flametree.
Wote, 23 October 2009 - The County Council of Makueni is the first Council in Kenya to offer computer-supported customer service at the Division level.

Budget Day in local government

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Survey at Council Halls: what do residents experience in their visits

The 'ICT in Local Government' programme carries out a lot of primary research. What are residents' experiences in dealing with their Councils? We ran a survey

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Conference "ICT in Local Government" national breakthrough

"You only have two options: ride the ICT revolution or take a walk into infinity." This was the opening statement of Hon. Lewis Nguyai, Assistant Minister for Local Government of the national conference ICT in Local Government on 3rd September 2009, Nairobi.
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